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Privacy Policy

Last updated: June 28, 2026

1. Who we are

LOCKIN is an academic planning and support application operated by THINQ Design, LLC (“LOCKIN,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, share, and protect information when you use LOCKIN, including the LOCKIN website, web app, iOS app, support tools, and related services.

2. Information we collect

Depending on how you use LOCKIN, we may collect:

  • Account information: name, email address, account ID, authentication status, and profile details you provide.
  • Contact information: phone number if you choose SMS reminders or verification.
  • Academic information: courses, syllabi, assignments, exams, deadlines, study blocks, schedules, routines, extracurricular commitments, accommodations you choose to enter, and related planning data.
  • Uploaded and generated content: syllabus files, course materials, notes, chat messages, brain dumps, study plans, AI-generated recommendations, and recovery plans.
  • Audio and transcription content: voice recordings or audio snippets you choose to submit for transcription or coaching features.
  • Purchase and entitlement data: subscription status, product identifiers, trial status, renewal/cancellation events, and entitlement information from Apple In-App Purchase and RevenueCat. We do not receive your full Apple payment card number.
  • Device and usage data: device type, browser/app environment, push notification token, app interactions, feature usage, diagnostics, crash reports, and security logs.
  • Support information: messages, screenshots, bug reports, and contact details you send through support channels.

3. How we use information

  • To create and manage your LOCKIN account.
  • To turn academic information into schedules, priorities, reminders, risk warnings, and recovery plans.
  • To provide AI-supported planning, study coaching, syllabus parsing, and transcription features.
  • To send reminders, check-ins, push notifications, and SMS messages you choose to enable.
  • To process subscriptions, trials, renewals, restores, cancellations, and entitlement access.
  • To respond to support requests and improve reliability, safety, and product quality.
  • To prevent fraud, abuse, unauthorized access, and violations of our Terms.
  • To comply with legal obligations and App Store requirements.

4. AI processing

LOCKIN may send the academic content, chat text, uploaded materials, or audio/transcription content you submit to AI service providers so we can parse syllabi, generate plans, summarize work, create recommendations, and support recovery when schedules change. We use this information to provide the requested LOCKIN features, not to sell your data.

AI output can be helpful, but you remain responsible for checking important academic deadlines, institutional requirements, and time-sensitive obligations.

5. SMS and notifications

If you provide and verify your phone number, you may receive LOCKIN text messages such as priorities, deadline warnings, schedule reminders, and check-ins. Message frequency varies based on your settings and academic schedule. Message and data rates may apply.

You can opt out of SMS at any time by replying STOP or by changing your settings. Reply HELP for help. We do not share mobile opt-in information or text messaging consent with third parties for marketing or promotional purposes.

6. How we share information

We do not sell your personal information. We may share information with service providers that help us operate LOCKIN, including:

  • Hosting, database, storage, and infrastructure providers.
  • Authentication and account-service providers.
  • AI, transcription, and syllabus-processing providers.
  • Notification providers such as SMS, email, and push notification services.
  • Apple and RevenueCat for App Store subscriptions, purchase validation, entitlement status, and restore-purchase flows.
  • Payment processors for any legacy or web-based purchases outside the iOS app.
  • Analytics, diagnostics, logging, and support providers.
  • Legal, safety, or compliance recipients when required by law or necessary to protect rights, safety, or security.

7. Family visibility

If a student is connected to a Family plan, LOCKIN may provide parent or family visibility into support-relevant academic signals, plan status, risk warnings, and progress information. Family visibility is designed for support and early warning signs, not control. The student remains at the center of the system.

8. Account deletion and data retention

We keep information for as long as needed to provide LOCKIN, maintain your account, comply with legal obligations, resolve disputes, and enforce agreements. You may request account deletion or data deletion by contacting us at bo@thinqdifferent.com. Some records may be retained where required for legal, security, billing, fraud-prevention, or backup purposes.

9. Children and students

LOCKIN is intended for high school and college academic support. Users under 18 should use LOCKIN with parent or guardian involvement. We do not knowingly collect personal information directly from children under 13 without appropriate consent. If you believe a child under 13 has provided information without consent, contact us and we will take appropriate steps to delete it.

10. Security

We use reasonable technical and organizational safeguards designed to protect information. No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Your choices

  • You can update account and notification settings in LOCKIN.
  • You can opt out of SMS by replying STOP.
  • You can manage App Store subscriptions through your Apple ID subscription settings.
  • You can request access, correction, or deletion by contacting us.

12. Contact

THINQ Design, LLC
Email: bo@thinqdifferent.com