Support

Get Help & Support

Have a question, found a bug, or want to suggest something? We're here and we respond fast.

What can we help with?

Quick tips

Common issues and instant fixes.

App not loading?

Try a hard refresh (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows) or clear your browser cache.

Not getting notifications?

Go to Settings → Notifications and make sure push notifications are enabled for LOCKIN.

Using LOCKIN on mobile?

Use the LOCKIN iOS app when available, or sign in from your mobile browser if you are using the web version.

Frequently asked questions

Answers to the most common questions.

Still stuck? or email support@lockin.app

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